Payment & Billing Policy

By placing an order on www.commercialtapes.co.uk, you agree to the billing, payment, and checkout terms outlined below. These terms are designed to ensure clarity, compliance with UK law, and customer transparency.

1. Accuracy of Billing Information

Please ensure that all billing and account details provided during checkout are complete, valid, and accurate. This includes:

Full name
Billing address
Shipping address
Valid contact details
Accurate payment credentials

We are not responsible for delays or failed deliveries caused by:

Incomplete or incorrect address information
Invalid contact or billing details

We reserve the right to:

Cancel or hold your order until details are verified
Decline or reverse any transaction that appears fraudulent or misleading

2. Payment Methods Accepted

We offer the following secure payment options:

Card Payments via Stripe

Visa
Mastercard
Maestro
American Express
Discover
UnionPay

Digital Wallets via Stripe

Apple Pay
Google Pay

Bank Transfer (Manual)

Available upon request.
Please contact us at contact@commercialtapes.co.uk before selecting this option.
Your order will be processed once payment has cleared.

All transactions are processed in GBP (British Pounds) and are inclusive of VAT where applicable.

3. Payment Processing & Confirmation

Once your payment is successfully received:

You will receive a confirmation email with your order summary
The order will enter our fulfilment queue for dispatch within our stated timelines

If your payment fails or is flagged by our system, we may:

Contact you via email or phone for clarification
Cancel or pause the order pending verification

4. Security & Data Protection

All online payments are encrypted via SSL-secure connections
Card details are never stored on our servers
Payments are handled by Stripe, a PCI DSS-compliant provider
Customer data is processed per our Privacy Policy and the requirements of the UK GDPR and Data Protection Act 2018